The following conditions apply:

Shipping methods

We calculate the shipping costs in two ways. One is standard shipping, it applies to all items that can be send as a package. The second one is shipment by freight forwarder, it applies to all bulky items. 

If you order items of both freight costs categories only the freight costs via forwarder will be charged.

Shipping costs

Shipping method

            DE              

     BE | NL*| DK*   

           AT*           

    CH (to 1000€)    

        FR* | IT*         

            ES*           

 Standard shipping 

10,00 € | CIP1

25,00 €

30,00 €

75,00 €2

40,00 €

45,00 €

 Freight shipping

90,00 €

125,00 €

125,00 €

220,00 €2

150,00 €

195,00 € 

1Germany (DE): For net order values of € 250.00 and above, delivery within Germany is free. For transport to German islands we will charge you an additional island surcharge of € 10,00 (standard shipping) or € 25,00 for shipment by forwarder.

2Switzerland (CH): Net order values of € 1,000.00 and above include an additional charge of € 30.00 for customs clearance in Germany and for export declaration. In this case, standard shipping costs are € 105.00 and freight shipping costs € 250.00.

Shipping information

We deliver within Germany (DE) and to the following countries: Belgium (BE), *Denmark (DK) (excluding Faroe Islands and Greenland), *The Netherlands (NL) (excluding non-European territories), *Austria (AT), *Switzerland (CH), *France (FR) (excluding overseas territories), Italy (IT) (excluding San Marino, Livigno, Campione d'Italia and excluding postal codes 07+09), *Spain (ES) (excluding Canary Islands (postal codes 35+38), Ceuta and Melilla (postal codes 51+52), Gibraltar and excluding postal code 07). Delivery is made by DPD, UPS, Dachser or another forwarder of our choice.

General shipping information

For deliveries to areas subject to an island surcharge, we reserve the right to charge you for the additional costs incurred.

Shipping costs are given as net charges exclusive of VAT.

Delivery periods

If no other delivery time is indicated in the article description, goods within Germany are usually dispatched within 3 to 5 days. This period may be longer for deliveries abroad. Please note that there will be no deliveries on Saturdays, Sundays and public holidays.

If several articles with different delivery times are ordered, there will be no partial delivery. You will receive the complete consignment after completion of the entire order.

Delivery dates are only binding if they have been agreed with us in writing.         

Events of force majeure and delays in delivery due to unscheduled events  in production or during transport shall not be classified as default of delivery. Stated delivery times are automatically extended by the duration of the disruption. Claims for damages against us do not exist in such cases.

Terms of payment

Payment in our online shop can be made either as prepayment through advance bank transfer , per invoice or by PayPal or credit card (we accept VISA, MasterCard and American Express). 

We reserve the right to refuse certain payment methods and refer to other payment methods. 

Further payment details

PayPal: If you pay via PayPal, you will be redirected directly from the order process to the payment pages and make the transfer. The payment amount will be deducted from your PayPal account without any discount.

SEPA Direct Debit: In case of payment by direct debit, the invoice amount due will be debited from your account without deduction of cash discount upon conclusion of the contract. 

Credit Card: If payment is made by credit card, the payment amount is debited without deduction of a discount.

Invoice: Payment must be made within 8 days less 2% discount or within 30 days without deduction. In special cases we insist on Payment in advance.

Payment in advance: You can find our bank details in your electronic order confirmation. The invoice amount must be transferred to our account within 10 days. We grant you a discount of 2 % on the payable amount. Your order will be processed after receipt of payment.